We respond to technical inquiries within one business day

Technical & Commercial Support Bulk order and custom reagent requests are typically acknowledged within two business days. For urgent validation questions, use the technical inquiry option below.

Request information

Send Us Your Inquiry

Use the form to reach our technical and commercial team directly. Select the inquiry type that best matches your request so it reaches the right reviewer. Fields marked required must be completed before submission.

Other Ways to Reach BioTX

Support Channels

  • Technical SupportSpecificity, validation data, and troubleshooting questions routed to our scientific support team.
  • Bulk & Custom OrdersVolume pricing, multi-lot reservations, and custom conjugation or format requests.
  • General InquiriesCatalog, account, or shipping questions not covered above.

Regions Served

BioTX ships nationwide within the United States. International availability is handled on a request basis through the Bulk & Custom Orders channel.